How often do you ship orders?
All The Artist's Wife Shop orders are processed Monday through Friday, excluding holidays. Orders placed on weekdays or holidays will be processed the next business day.
How long will it take my order to arrive?
Shipping times may vary depending on destination from 7 to 15 days. All products are shipped from Almendralejo (Spain). Please, ask for shipping time before buying any product, and I kindly will give you the right information.
The Artist's Wife Shop is not responsible for any lost or stolen packages.
What payment method do you accept?
Currently our online store accepts PayPal and Credit Card payment to PayPal service.
Do you ship anywhere in the world?
Currently we ship to most places around the world. You will be notified if shipment is not possible.
Ask for the price of shipping before adding your item to the cart, if it is not available for your country.
Do you offer free shipping?
We want you love Fernando's Art for this reason we offer free shipping to European Union.
Free shipping is automatically applied - no minimum purchase, coupons or promotion codes are required.
How are The Artist's Wife Shop artwork shipped?
All of our products are shipped by the Spanish Postal Service in protective cardboard envelopes, to ensure your artwork arrives promptly and undamaged.
Are there any Customs, Duty or Import taxes?
I'm afraid we don't have an answer for this. Please contact the Customs Office in your Country for information prior to ordering.
Can I return my artwork?
Yes of course. We would like you love Fernando's work, but if the piece you have purchased do not work well in your space, you have 7 days to return it. We'll issue you a refund on the price of the art, minus a 25% restocking fee.
Shipping costs must be paid for by the customer for all return or exchange items unless the reason for the return/exchange is due to a product that is defective/damaged upon receipt.